In the heart of Benin City, pharmacist John ran a small, overworked pharmacy tucked between two bus stops. To his customers, he was a lifeline. But behind the counter, John was constantly making guesses about new suppliers, unfamiliar brands, and generic packs that came in without the comfort of a known label.
Every delivery was a silent bet.
A few years ago, John unknowingly sold a batch of counterfeit antibiotics. A little boy took them for a throat infection. Days later, the child was rushed to a private clinic with complications. That incident nearly ruined John’s reputation and his will to continue. “I didn’t sleep for weeks,” he said. “I couldn’t trust what I was giving people.”
John tried different methods: cross-checking barcodes, contacting distributors, and even opening samples, but nothing gave him certainty. The drugs looked real. But so did the fake ones.
The Reality – Nigeria’s Counterfeit Crisis
John’s story isn’t rare. According to the World Health Organization, up to 1 in 10 medical products in low- and middle-income countries are either substandard or outright fake. In Nigeria, the number is even more alarming. The National Agency for Food and Drug Administration and Control (NAFDAC) estimates that over 17% of drugs in circulation may be counterfeit or substandard.
Pharmacists like John are stuck in the middle, responsible for protecting lives but without the tools to be sure of what’s on their shelves.
And customers are paying the price.
The Shift: Discovering RxScanner
Everything changed the day John discovered RxScanner. A colleague at a conference introduced him to RxAll’s drug authentication device. “Scan the drug, and it tells you if it’s real or not, in seconds,” the pharmacist said. John was skeptical, but he gave it a try.
RxScanner uses advanced spectrometry and a vast database of verified drug compositions to check for authenticity instantly. For John, it wasn’t just about speed. It was peace of mind.
Today, every new shipment goes through RxScanner before it hits the shelf. John doesn’t just sell medicine, he sells trust. His customers now know that what they’re buying has been verified for safety, quality, and chemical composition.
He no longer gambles. He verifies.
“RxScanner didn’t just change my business. It brought back my confidence.”
– Pharmacist John says.
For pharmacists, trust isn’t optional. RxAll is helping pharmacists like John across Africa reclaim control, protect patients, and eliminate doubt—one verified drug at a time.
Because trust isn’t built on good intentions. It’s built on the truth.